Terms of Service
These Terms of Service ("Terms") govern your access to and use of the services provided by TrustTrueMatch ("we", "us", or "our"). By applying for membership, creating an account, or using our website and services, you agree to be bound by these Terms. If you do not agree, you should not use our services.
1. Services
TrustTrueMatch provides professional matchmaking and introduction services for adults seeking genuine, long-term relationships. We may offer consultations, profile curation, introductions, and related support services. We do not guarantee that you will receive a certain number of matches, dates, or any specific outcome.
2. Eligibility
To use our services, you must be of legal age of majority in your jurisdiction, legally able to enter into a contract, and not prohibited from using our services under applicable law. By using our services, you represent and warrant that the information you provide is accurate and complete, and that you meet our membership criteria and any screening requirements we may apply.
3. Member Responsibilities
You agree to use our services respectfully and lawfully. You are responsible for:
- Providing accurate, current, and complete information during any application or onboarding process
- Updating us if your information or circumstances change in a way that may affect your membership
- Treating our staff and other members with courtesy and respect
- Using your own judgment and taking appropriate precautions in any communications or meetings with other members
4. No Escort or Transactional Services
TrustTrueMatch is a professional matchmaking and introduction service. It is not an escort agency and does not provide, promote, or facilitate any form of escorting, adult entertainment, or transactional relationships. Any use of our services for such purposes is strictly prohibited and may result in immediate termination of membership without refund.
5. Fees and Payments
Details of fees, packages, and payment terms may be presented during your consultation, application, or on our website. By purchasing a plan or service, you agree to the applicable pricing and billing terms. Unless otherwise stated, fees are non-refundable, except where required by applicable law or expressly agreed in writing.
6. No Guarantees
While we apply professional judgment and care in our process, we cannot guarantee compatibility, mutual interest, or any particular personal outcome. You acknowledge that all interactions and relationships that may develop are personal matters outside our control.
7. Acceptable Use and Prohibited Conduct
You agree not to:
- Misrepresent your identity, background, or intentions
- Harass, abuse, or harm our staff, partners, or other members
- Request or offer money, gifts, or other benefits in exchange for introductions or relationships
- Use the services for any commercial, promotional, or unlawful purpose
- Interfere with or disrupt our website, systems, or security measures
8. Intellectual Property
Our website, branding, content, and materials are owned or licensed by us and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written consent. TrustTrueMatch, together with all related content, branding, and platform materials, is wholly owned by WP Davis Industries.
9. Privacy
Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you acknowledge that you have reviewed the Privacy Policy.
10. Disclaimer of Warranties
To the maximum extent permitted by law, our services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We do not warrant that the services will be uninterrupted, secure, or error-free.
11. Limitation of Liability
To the maximum extent permitted by law, TrustTrueMatch and its affiliates, directors, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or in connection with your use of the services. Our total liability for any claim arising out of or relating to the services will be limited to the amount you paid us for the services giving rise to the claim, where permitted by law.
12. Indemnity
You agree to indemnify and hold harmless TrustTrueMatch and its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the services, your breach of these Terms, or your interactions with other members.
13. Suspension and Termination
We may suspend or terminate your access to the services at any time if we believe you have violated these Terms, engaged in prohibited conduct, or if we decide to discontinue or materially alter the services. Upon termination, your right to use the services will end, but certain provisions of these Terms may continue to apply.
14. Changes to the Services and Terms
We may modify or discontinue parts of the services from time to time. We may also update these Terms to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the "Last Updated" date and may provide additional notice as appropriate. Your continued use of the services after changes take effect constitutes acceptance of the updated Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws applicable in the primary jurisdiction in which we operate, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or the services will be subject to the exclusive jurisdiction of the courts in that jurisdiction, unless otherwise required by applicable law.
16. Contact Us
If you have questions about these Terms, please contact us using the contact details provided on our website or through our official communication channels.